Shipping policy
Shipping Policy
Last updated: September 2026
Processing & Fulfillment
We partner with multiple fulfillment sources to bring you the best products, which means your order may ship from different locations depending on what you've purchased.
- Coffee & Tea (in-house): Orders are typically processed and shipped within 1–3 business daysfrom our facility in Clarkton, NC.
- Apparel & Print-on-Demand items (fulfilled by Printful): These items are made to order and typically take 2–5 business days to produce before shipping.
- Select partner products (via Shopify Collective): Items sourced from our brand partners ship directly from their facilities. Processing times vary by partner but are generally 1–4 business days.
Orders are not processed on weekends or major holidays.
Split Shipments
If your order contains items from more than one fulfillment source, you may receive multiple packages — sometimes on different days. You'll receive a separate tracking number for each shipment. There is no additional shipping charge for split shipments.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your order total, weight, and delivery destination. You'll see all available options — including any free shipping thresholds — before you complete your purchase.
Domestic delivery estimates (after processing):
- Standard shipping: Typically 3–7 business days
- Expedited shipping: Typically 2–3 business days (where available)
Delivery estimates are provided by the carrier and are not guaranteed. Delays may occur during peak seasons or due to carrier disruptions.
International Shipping
We ship internationally on select items. Please note:
- Customs, duties, and import taxes may apply depending on your country and are the responsibility of the recipient. These fees are not included in your order total or shipping charge.
- International delivery times vary by destination, typically 7–21 business days after processing.
- Not all products (particularly some print-on-demand or partner items) are available for international shipping. Availability will be reflected at checkout.
- We are not responsible for delays caused by customs processing.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number. If your order ships in multiple packages, you'll receive a tracking email for each shipment.
You can also track your order directly from your account page on our website.
If you haven't received a tracking email within the expected processing window, please check your spam folder before reaching out.
Questions?
If you have any questions about your shipment, please contact us through our website's contact form or reach out via our chat support. We're happy to help!